One clinic, one accountable centre.
Sapientia Hair is a Cyprus-based hair-restoration clinic. Clinical decisions, treatment delivery, and follow-up sit with the clinic. Coordination partners may support communication and logistics. Medical responsibility does not transfer.
This page explains how responsibility, suitability, consent, privacy, and follow-up are structured — as principles the clinic holds itself to, not as claims it has to defend.
Who is responsible for what?
1 / 4The clinic decides.
Clinical decisions remain with the clinic. Treatment follows assessment. Consent precedes treatment.
The clinic is responsible for
- Clinical assessment
- Suitability opinion
- Treatment planning
An explanation of the pathway, not an individual assessment.
One clinic, clear responsibility.
Clinical decisions and logistical support are separate things. The clinic owns the first. Selected partners may help with the second. The line does not move.
Sapientia Hair is responsible for
Clinical decisions belong to the clinic. From first review through long-horizon follow-up, one accountable provider owns the pathway.
- Clinical assessment
- Treatment planning
- Procedure delivery
- Clinical follow-up
Selected partners may support
Coordination partners help with practical arrangements. Clinical responsibility is never transferred to them.
- Local-language communication
- Travel and stay logistics
- Practical scheduling with the clinic
- Arrival and appointment-day logistical support
Suitability governs treatment.
Five considerations, weighed together, in that order. Treatment follows suitability — never the other way around.
What informs the clinical review
Medical background
General health, medications and prior treatments.
Hair-loss pattern
How the pattern is presenting and how it may progress.
Donor-area assessment
Capacity is considered alongside long-term options.
Expectations
Goals are discussed with the patient, not assumed.
Long-term view
These considerations are reviewed together, not in isolation.
- Medical background
- General health, medications, and prior treatments are reviewed openly. Purpose is understanding, not paperwork.
- Loss pattern
- How the pattern is presenting today, whether it is stable or evolving, and how it may progress.
- Donor-area assessment
- Capacity of the donor area is examined at a general level. Capacity is finite and preserved for the long term.
- Expectations
- What the patient hopes to change, and whether that is realistic given the assessment.
- Long-term planning
- A plan that works today should still work in five and ten years. Planning is done for a decade, not a day.
Consent runs through the pathway.
Five checkpoints across the pathway. Consent is not a form to sign once — it is a conversation that continues.
The day is governed by the plan.
Five governance items on the day. Duration, technique, and staffing specifics are discussed during consultation, not on this page.
- 01Identity confirmationThe patient's identity is confirmed on arrival and at each key step, before anything proceeds.
- 02Consent revisitedInformed consent is revisited on the day. Questions can be raised before, during, and after.
- 03Agreed plan reconfirmedThe plan agreed at planning is reconfirmed at bedside. What is decided is confirmed; what remains flexible is named.
- 04Instructions givenCare instructions are given to the patient in a form they can use, along with clear contact routes.
- 05Follow-up arrangements confirmedFollow-up cadence is confirmed with the patient before discharge and adjusted as recovery unfolds.
Six commitments the clinic holds itself to.
Trust is built by clarity — about what the clinic does, and how it does it.
- Transparent planning
- Suitability and provisional planning are discussed before travel. The final treatment plan follows clinical assessment and confirmation with the patient.
- Realistic expectations
- Limitations, variability, and long-term considerations are discussed openly during consultation.
- Clinical responsibility
- Sapientia Hair remains responsible for clinical decisions from clinical assessment through clinical follow-up.
- Privacy
- Patient information is handled according to consent, kept for what is clinically relevant, and controlled.
- Documentation
- Patients may request access to their clinical documentation, subject to applicable policy and law.
- Structured follow-up
- Recovery guidance and check-ins run on a cadence agreed with the patient at planning.
Meet the team.
Four people patients may meet across an enquiry, review, and treatment pathway. Profiles include only what the clinic has retained evidence for and can support in writing. Detail is added, not implied, and only after review.
The current team roster is Dr. EFKAY, Dr. Akay, Dr. Bay and Dr. Eva.
Dr. EFKAY
Dr. EFKAY provides clinical supervision and may attend selected operations where his involvement is appropriate. The treating clinician and each team member’s responsibilities are confirmed before treatment.
- Medical graduate of Istanbul University Cerrahpaşa Faculty of Medicine, 2012.
- Full Member of the International Society of Hair Restoration Surgery (ISHRS). Member since 2022; membership certificate issued in 2026.
- Permanent membership of the Cyprus Turkish Medical Association (Cyprus Turkish Doctors Union) is documented in a letter dated 9 August 2022.
- Participant in ISHRS World Congress educational programmes in 2022 and 2024.
- Hair-restoration education includes the DHI Academy Masters Meeting.
- Hospital experience includes supervised work and training exposure in cardiology and cardiovascular-surgery settings.
Dr. Akay
Medical graduate with postgraduate education in trichology and education.
- Medical graduate of Istanbul University Cerrahpaşa Faculty of Medicine, 2016.
- Permanent membership of the Cyprus Turkish Medical Association (Cyprus Turkish Doctors Union) is documented by an individual membership certificate and a letter dated 9 August 2022.
- Holds Postgraduate Certificates in Trichology and Education from the University of Sunderland.
- Participant in the 2022 ISHRS World Congress educational programme.
- Completed a 3.5-hour educational activity in Biologics in Aesthetics in 2024.
Dr. Bay
Medical graduate.
- Medical graduate of Istanbul University Cerrahpaşa Faculty of Medicine, 2018.
- Permanent membership of the Cyprus Turkish Medical Association (Cyprus Turkish Doctors Union) is documented by an individual membership certificate and a letter dated 9 August 2022.
Dr. Eva
Medical graduate.
- Medical graduate of Istanbul University Cerrahpaşa Faculty of Medicine, 2016.
- Membership of the Cyprus Turkish Medical Association (Cyprus Turkish Doctors Union) is documented by an individual membership certificate.
Cyprus-based. International by design.
The clinic is in Cyprus and welcomes international patients. The coordination posture is the same in every case; the line between clinical decision-making and logistical support does not move.
- Cyprus location
- The clinic is based in Cyprus and welcomes international patients. Local knowledge and clinical governance sit under one roof.
- Coordination, not delegation
- Coordination partners help with practical arrangements. Medical responsibility never transfers.
- One point of accountability
- From clinical assessment through clinical follow-up, the clinic remains the single accountable clinical provider.
One clinic, clear responsibility
Clinical decisions
Assessment, suitability and treatment planning remain with Sapientia Hair.
Practical support
Coordination may support travel, language and scheduling. Medical responsibility never transfers.
Continuing review
Clinical follow-up remains with the clinic.
Information handled with restraint.
Four principles the clinic holds itself to. Information is handled according to consent, shared only when necessary, kept for clinical relevance, and controlled so patients keep a record they can use.
- Handled according to consent
- Patient information is shared only with the parties the patient has agreed to, at the level agreed.
- Shared only when necessary
- Coordination partners receive what is necessary for logistics — clinical detail is kept within the clinic by default.
- Clinically relevant and controlled
- What is recorded is recorded because it is clinically relevant, and access to it is controlled.
- A record patients can use
- Patients may request access to their clinical documentation, subject to applicable policy and law.
Questions the clinic can answer directly.
Practical clinic and trust questions with conservative language. Case-specific questions belong in a consultation.
01 / 07Who is responsible for clinical decisions?
Sapientia Hair is responsible. From first review through long-horizon follow-up, one accountable provider owns the pathway.
02 / 07What do coordination partners do?
Partners may support practical arrangements — communication, travel, and scheduling. Clinical responsibility is never transferred to them.
03 / 07How is suitability decided?
Through a clinical assessment that considers medical background, loss pattern, donor-area capacity, expectations, and long-term change together.
04 / 07What happens on procedure day?
Identity is confirmed, consent is revisited, the plan is reconfirmed, and follow-up arrangements are agreed before discharge.
05 / 07What language will I be spoken to in?
Communication needs and available language support are confirmed individually before the pathway proceeds.
06 / 07How is my information handled?
According to consent, kept for what is clinically relevant, and controlled. Patients may request access to their clinical documentation, subject to applicable policy and law.
07 / 07How do I reach the clinic?
Use the Contact page for general enquiries, email or WhatsApp, or book a consultation through Sapia. A booking does not confirm clinical suitability or promise an outcome.
Start a conversation with the clinic.
Use the Contact page for a general enquiry or book a consultation. Booking starts a conversation; clinical assessment determines suitability. No treatment outcome is promised.
Read about how planning works in Hair restoration or the complete pathway in Patient journey.
One clinic, clear responsibility
Clinical decisions
Assessment, suitability and treatment planning remain with Sapientia Hair.
Practical support
Coordination may support travel, language and scheduling. Medical responsibility never transfers.
Continuing review
Clinical follow-up remains with the clinic.